Monthly Archives: June 2009

When using a geographic map, we instinctively zoom in and out to the ‘right level’. Now imagine the work place if we had that ability in our communication: When we have to deliver a message, we will deliver it at … Continue reading →

Want to get things done? First ask, ‘What is the process?’: The steps leading up to taking a decision The stakeholders involved The criteria to approve or decline and The communication format and channels used to let everyone know the … Continue reading →

You just heard a suggestion. Or someone gave you advice. No matter how ridiculous it was, delay response till you understand the following: What is the person really saying? Reflect back and paraphrase as needed. What are the positives that … Continue reading →

Many problems (or opportunities) already existed before we were born. Because they are tough complex issues, no one has been able to solve them or a lasting solution has not been found. For example, political rivalries between countries that sometimes … Continue reading →

‘Trust’ is easier to feel than to define. Problems arise when decisions are based on ‘trust’ without understanding why and without understanding the alternatives. To effectively execute your strategy, focus on outcomes and define the capabilities you need. Assess the … Continue reading →

Cause and effect are separated by time and space. Strategy execution is all about getting the desired effect. Understanding and controlling causes are a means to an end. In some cases the time:space gap between cause and effect is small. … Continue reading →

You attend a presentation. Slick graphics, concise messaging, soothing speaker. But something bothers you. It does not feel right. Similar such projects have failed before. This sounds too good to be true. But that is not a reason to withhold … Continue reading →

Anchor #1: Organizations have a reason for their existence as captured in their vision, mission and goals. Anchor #2: Organizations consist of people who in turn have their personal vision, mission and goals. Decisions are typically made in organizations using … Continue reading →

In an earlier blog, we reviewed the two mountain waiting to be climbed: The first ‘Mountain’ is for you to understand concepts, problems, issues and solutions. The next ‘Mountain’ is to explain your understanding to others A third mountain exists. … Continue reading →