Monthly Archives: September 2009

FUD: Sand in the gears of strategy execution

In a fast moving, dynamic execution environment, it is hard to keep everyone up to date on what is going on. The answer is not to slow down but to look for the symptoms caused by the pace of execution. … Continue reading

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Is this ‘good’ customer service? Part 2

Please read the earlier blog by this title to get the background. So I get the coupon in the mail. Pleased that they took the time to send me the coupon, I almost forgot about it. (An issue with coupons … Continue reading

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“Time saved” as a business value justification

I am curious about the business value justification using “time saved.” For example, if I do a project that saved one hour per person, each gets paid $100 per hour and there are 5,000 employees in the organization, I have … Continue reading

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Transitions

Strategy execution is not a ‘project’ that runs uninterrupted from start to finish. (Very few projects run uninterrupted from start to finish, but that is a topic for a different blog) Strategy execution involves one or more of the following … Continue reading

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