Monthly Archives: December 2009

Usually these are treated as mutually exclusive. Technical presentations, with exceptions, typically fall in the first category. Details are provided to showcase knowledge and the audience is left to bridge the gap to how the problem will be solved. This … Continue reading →

What is more difficult? Dealing with our own insecurities or Dealing with other people as they deal with their insecurities? How do we tell the difference? Getting to the bottom of this is critical. Solving it is moving towards getting … Continue reading →

If you want to get it done, there are a few options available: Do it yourself: You will feel in control. It will keep you in practice and in touch with the methods and techniques. If done inappropriately, you will … Continue reading →

Some key differences: Consultants get paid more per hour. Consultants can be let go without a lot of justification and paperwork. Employees get benefits, consultants have to get their own. Consultants get to (legally) work for multiple organizations. Employees have … Continue reading →

Once alignment and agreement has been gained on the plan to meet customer outcomes, it is time for the organization to manage performance as it executes on the plan. Since plans are executed by people, there are two factors to … Continue reading →

When someone says your solution is not ‘end-to-end’, are they saying your solution is: Deficient in some way? They need the solution scope to be expanded? Sometimes its hard to tell when someone is pointing out a genuine improvement opportunity … Continue reading →

To many, the word ‘butler’ is synonymous with ‘servant’. However, butlers are also knows to be very influential over their ‘masters’. What makes them successful? They have an uncanny grasp over the issues central to the problem. They have connected … Continue reading →

In dealing with a diverse audience, be prepared to work with those who are very set in their ways or who have very strongly held need to be ‘in charge’ or ‘in control’. The following options would be dysfunctional and … Continue reading →

Tasseography is a the practice of fortune-telling by interpreting patterns in tea leaves, coffee grounds, or wine sediments. This sounds crazy, unless You believe it and/or It has worked for you. Some examples of complex problem solving which seem mystical: … Continue reading →

In the fairy tale, the princess kisses the frog and it turns into a handsome prince. They get married and live happily ever after. Strategy execution is not as simple or smooth, here are some obstacles: Finding the right frog. … Continue reading →